News & Events

Sort:

news

August 05, 2024

FREE DIAGNOSTICS

Isang pagpupupugay para sa aming mga mahal ng pasyente.

Ngayong darating na AGOSTO 8, 2024 (HUWEBES) hatid ng Metro Lemery Medical Center ang "Free Diagnostic"

Para sa mechanics at slots para sa inyo:

1. Magmessage lamang sa Marketing Number 0916-860-7040 at ilagay ang pangalan ng pasyente, birthday, at kung anong FREE test ang ipapagawa.

2. Hintayin ang reply ng staff and dito malalaman kung ano ang slot number mo.

3. Isa (1) lang FREE test ang pwede i-avai.

4. Kasabay ng "confirmation" ay matatanggap nyo din ang message ng iba pang paghahanda para sa test na kukuhanin.

5. Para sa mga katanungan mag message lang or tumawag sa 0916-860-7040

Ano pang hinintay nyo, grab nyo na free slots nyo!

#MLMC

#CommittedToExcellenceInTotalHealthcare

events

June 13, 2024

Filipino Brand of Service Excellence Training

Metro Lemery Medical Center Elevates Patient Care with Filipino Brand of Service Excellence Training

Metro Lemery Medical Center prioritizes not just patient well-being, but also an exceptional patient experience. In line with this commitment, the hospital recently partnered with the Department of Tourism (DOT) to conduct the Filipino Brand of Service Excellence (FBSE) Training for its frontliners on June 10, 2024.

This innovative program equips staff with the skills to deliver top-notch care rooted in warmth, empathy, and the inherent hospitality Filipinos are known for. Through the FBSE program, Metro Lemery Medical Center's frontliners gain valuable insights on:
The 7 Ms of Filipino Service: Understanding the core values of Maka-Diyos (creative), Makatao (people-oriented), Makakalikasan (environmentally conscious), Makabansa (nationalistic), Masayahin (cheerful), May Bayanihan (helpful), and May Pag-asa (hopeful) empowers staff to provide service that is both professional and genuinely Filipino.

Enhanced Communication Skills: The training hones effective communication techniques, ensuring clear and courteous interactions with patients and their families during every touchpoint.

Mabuhay and Salamat po Gestures: By understanding Filipino cultural cues, frontliners can build stronger rapport and create a more welcoming atmosphere for patients.

This initiative underscores Metro Lemery Medical Center's dedication to excellence. By embracing the FBSE program,the hospital fosters a culture of care that goes beyond medical expertise. Patients can expect to be treated with not only clinical competence, but also with the warmth, respect, and genuine hospitality that defines Filipino service.

Experience the Filipino Brand of Service Excellence at Metro Lemery Medical Center. Choose healthcare with a caring touch.

Sa Metro Lemery, pasyente, ikaw ang bida.

Mabuhay! Love the Philippines! ??